Free delivery is available for purchases over $450. Purchases of $449 or under will incur a delivery fee of $50 for most areas of Hong Kong.
Delivery will be made within 7 days after order is accepted and payment is completed. The service may be affected due to seasonality (public holidays such as Christmas, New Years, etc.)
Delivery time-slots are either before 6pm or 6pm-10pm.
If you live in a flat without elevators, we kindly request you to come to the ground floor to collect the parcel.
If inaccurate address was provided, we reserve the right to charge you additional shipping fees.
If the No. 8 typhoon signal or black rainstorm warning is hoisted, we will try our best to arrange delivery on the next working day.
We cannot deliver to areas where vehicles are restricted, with the exception of Discovery Bay and Ma Wan. The latter 2 locations, along with Tung Chung, has a delivery fee of $100 or free delivery with purchases of $1000 and above.
If your assigned shipping address requests additional shipping costs from our courier, we will inform you of further details.